Blog
Insights, tips, and best practices for customer engagement and communication.
November 16, 2020
How to Grow Customer Engagement with SMS
We will be walking through increasing customer engagement with SMS in your business. SMS communications seem very basic but it is a powerful tool to d...
November 9, 2020
Top SMS marketing trends in 2020
With the rise of mobile usage, a new channel of communication has emerged from the ashes. Text messaging has grown to be a popular and effective marke...
November 2, 2020
How to Reduce Churn Rate with SMS
The major aim of a business is to continue providing value for its customers, you see them alway innovating in order to remain ahead of the curve. Why...
October 27, 2020
What is SMS Marketing?
What is SMS Marketing? SMS marketing is also known as short message service marketing or text message marketing (bitesms.com). It is a method and tech...
July 1, 2020
REPEAT CUSTOMERS SPEND MORE
According to the survey reports of small businesses analyzed by BIA/Kelsey “More than 50% of their annual revenues were generated from repeat cu...
January 14, 2020
How You Can Use Text Messaging Channels to Drive Revenue
Running a business requires more than having good products or services. For your business to succeed, you need to showcase what you’re offering...
October 19, 2019
6 Reasons Why Repeat Customers Are Better Than New Customers
If you noticed your business isn’t generating enough revenue and you wanted to make a change, what would be your strategy? For many business owners, a...
March 19, 2019
Bulk SMS is dead, Do Engagement SMS instead!
Yes, I said it: BULK SMS is dead!!!. By now, as a consumer, you’re probably annoyed by those SMSes that basically amount to spam regardless of who sen...